Our services
We offer a range of services including general welfare, staff welfare, safeguarding, lost property, customer service, and accessibility

60,000+

AUDIENCES SUPPORTED

10+

YEARS EXPERIENCE
 

6+

SERVICES OFFERED

Staff welfare

We aim to ensure your staff team is supported, and they can continue to deliver a top-tier service, whether that’s security, bar staff, artists, or any other staff onsite. We know how important it is to support those who may need a little extra assistance, whether that’s a listening ear, space to rest, or onward suggestions of support agencies.  

Having a strong and valued staff team is paramount to delivering an excellent customer experience. 

Accessibility 

Having an inclusive event where everyone can enjoy regardless of accessibility needs should be standard practice.

We can support customers during the festival to access accessibility platforms, accessible toilets, communicate with British Sign Language staff, provide trader dietary information, charging for electric chairs, and support into and out of the festival for people who may have mobility needs.  

 

Lost property 

We can provide a dedicated lost property service to reunite customers with their belongings on the same day. Alongside our welfare service, we work through a range of options to reassure and support customers to get home safely if they’ve lost bank cards, train tickets or phones.  

Our dedicated team can make the difference to easily reunite items. 

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Company Number: 15178305